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Return Policy

Regular priced items may be returned within 14 days of purchase for store credit or exchange ONLY. Returns must be in original, unused, unworn condition with no defects, stains, pet hair, smells, or any signs that the item has been worn or used. All tags must be attached and receipt present.

Sale items and gift cards are final sale. For sanitary purposes, all beauty, shoes and jewelry will be final sale as well. Visibly tarnished jewelry, due to wearing, will not be refunded or replaced.

ALWAYS FOLLOW LAUNDRY DIRECTIONS STATED ON THE CLOTHING TAG. UNDER NO CIRCUMSTANCE WILL CLOTHES DAMAGED BY USER ERROR BE ACCEPTED.

We do not supply return shipping please mail back your return with receipt to:

Chloe Rose Returns

136 S Main St 

Boerne, TX 78006

If your return does not meet the stated criteria, please keep your purchase. It will not be refunded or replaced.


Contact us

NEW BRAUNFELS
225 S Seguin Avenue
New Braunfels, Texas 78130
(830) 632-5329

BOERNE
136 S Main St.
Boerne, Texas 78006
(830) 331-9410

ALAMO HEIGHTS
5922 Broadway St.
San Antonio, Texas 78209
(210) 346-1992

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